Política de reembolso
RETURNS & EXCHANGES
Returns and exchanges policy:
CHANGE BY SIZE ERROR There is the possibility of change by mistake in the size, steps to follow:\
1st. Contact us, through our email (firstname.lastname@example.org) or by WhatsApp (+34652333938), indicating that you want to make a change in size, your name, order number, items that you want to change and new size
2nd. You will have to send us the item / s you want to change to our address: CALLE CISNEROS 14,29005,MALAGA,SPAIN
3rd. On the other hand, you will have to make a deposit of € 4.25 to our account number (this is what shipping costs us). Once we receive the itemS at the address indicated, we will check that they are in perfect condition and we will send back the items with the size indicated. The return period is 15days, with our labels. When you send the items please let us know.
RETURN FOR DAMAGED ITEMS TaliaSportwear will only be responsible for returns of damaged products. In the case of tare or evident defect, the client will have the option to request the change of the garment or the return, within a period of 7 days from its receipt. Contact us, send us a photo of your damaged item and we will generate the corresponding label so that you can deliver it in the mail at no cost. I don't know Once received, the conditions in which it has been returned will be reviewed, as well as the cause and reason for its return, and after verifying if the product is or is not with the defect indicated by the client, Talia Sportwear. reserves the right to give or not its consent for such exchange or return. If the causes are checked and accepted, we proceed to change the product (always for the same size), or if we do not have it, we will refund your money, within a period not exceeding 14 days.
RETURN ORDERS In the orders returned by the Post Office for the following reasons: - There is no one at home and they have not picked up the package in the period that the 14-day Post offers. - Not having correctly written the address, lack of data, incomplete address ... (as long as the error is from the client). I don't know The claim of the order by the customer, by email or via WhatsApp will be awaited and the full amount of the order will be returned except the amount of shipping costs.